I ordered the service on Jan 6th. They charged my card $745 the next day. But since they could not establish a driver/provide carrier's information I had to cancel it on Jan 16th(as I had to move out of the city). I was forced to make this decision as I was totally blind on what is happening on their side as their customer service was not very out coming with what is going on. I was informed a few times that there were 2 drivers available in my area and they would get back to me with the details about the driver, but then nobody got back in touch with me. Whenever I called back for information, I was told they will work on it and that was it. So I had to cancel the service.
Still they have not yet refunded my money. I called them several times during early Feb, but still nothing happened. As usual lot of stories, same standard response everytime. So i reported to my bank. Now bank is working with them to get my money back. Horrible experience.
Please use them at your own risk. Lot of time and money waste.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Pennsylvania
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
72103-ij
Quote or Order Cost:
$745
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